Testimonials
“It’s nothing like all the classes that we had before.”
In 2015, Beata created an annual series of communication seminars and workshops for the District of Columbia Housing Authority. Participants included call center agents, case managers, inspectors, property managers, police officers, and other frontline staff. Each year, the class met once a week for five months to learn and brainstorm about customer service, organizational communication, and brand management. This popular program ran from 2015 until the outbreak of the COVID-19 pandemic in 2020.
Click below to hear the video testimonials from program participants.